General Questions

 

What is Pout Perfect?

Pout Perfect is a luxury lip product brand offering high-quality lipsticks, glosses, balms, lip oils, and liners, crafted in the USA and Canada.

Where can I buy Pout Perfect products?

You can shop directly on our official website only.

Do Pout Perfect products contain harmful ingredients?

Pout Perfect prioritizes quality and safety. Their products are formulated to be gentle on lips while delivering long-lasting color and hydration.

All of Pout Perfect lip products meet FDA and Health requirements. 

Our products are cruelty-free and manufactured from the highest
quality ingredients.

 

Orders & Shipping

Where do your products ship from?

All orders ship from our warehouse in Washington State via USPS.

Do you offer free shipping?

Yes! Pout Perfect offers free domestic shipping on orders over $75.

How long does shipping take?

Shipping times vary based on location. You can find detailed shipping information here.

Can I track my order?

Yes! Once your order is shipped, you'll receive a tracking number via email.

 

Returns & Refunds

 

What is your return policy?

Pout Perfect accepts returns on unused and unopened products only. Some items may be non-returnable—check the product description for details. Read the full return policy here.

How do I request a refund?

If your return is approved, a refund will be processed within 5-7 business days.

What if my product arrives damaged?

If your item is defective or damaged, contact Pout Perfect immediately with photos and a description of the issue. They will provide a replacement or full refund, including shipping costs.

 

Contact & Support

 

How can I contact Pout Perfect?

You can reach out via their contact page here.

Do you have a loyalty program?

Yes! Pout Perfect offers a loyalty program where you can earn points and redeem rewards. Sign up on our home page here.